About our Warranty

Register your product here

I, and my staff at Spartan Precision Equipment, believe that you are purchasing a world class product from us and we standby the exceptionally high manufacturing standards and quality that we insist on.

We proudly guarantee the quality and performance of all of our products.

At the point of purchase, until registered on our website at www.javelinbipod.com/register your product comes with a one year warranty. Following registration of your Spartan product, any items with defects in materials or workmanship will be replaced or repaired at our discretion for the practical lifetime of the product.

This is subject to provision of proof of purchase when applying for a warranty repair/replacement and is limited to the original purchaser only.

Damage caused through wear and tear, misuse of the product or neglect may be repaired for a nominal charge.

When asking for a warranty repair our customer service staff will look at the overall condition of the product, taking into account its age, level of damage/abuse evident, and the amount of use the product has seen during its life.

Although our products are built to exacting standards, and should provide many years of reliable use in the field, nothing lasts indefinitely. We will cover your product until such time we deem it to be worn out beyond reasonable repair.

We encourage you to look at our “Product Care” pages to assist you using your Spartan products reliably for many years. Please take into account the above guidance when considering whether to send your product in for warranty repair.

Kindest regards

 

Rob Gearing

Managing Director
Spartan Precision Equipment

 

SPARTAN PRECISION EQUIPMENT RETURNS:

If your Spartan Precision Equipment (UK) Ltd. Product is damaged or broken, please call our support department on +44 (0)1892 300220 (International call rates may apply from outside the United Kingdom), or email support@javelinbipod.com for a returns number before returning the product. The warranty is dependent on the completion of the warranty registration card within 14 days of shipping, or providing original proof of purchase. It should be shipped in its original packaging, with the RMA number clearly marked on the packaging and correctly shipped to:

Spartan Precision Equipment Ltd,

Unit 6, Allington Farm

Allington Lane

Offham

Lewes

East Sussex

BN7 3QL, UK

The owner is responsible for any shipping charges incurred in returning the item to Spartan for assessment.